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Privacy Policy - Qonika

Last Updated: April 18, 2026

At Qonika, we place the highest importance on protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our sneaker store.

1. Information We Collect

We collect the data necessary to process your orders and improve your shopping experience:

• Identity and Contact: First name, last name, email address, and phone number.

• Shipping and Billing: Physical shipping address and billing address.

• Payment: Payment details are processed by our secure providers (Shopify, PayPal, etc.). We never have access to your full credit card numbers.

• Technical Data: IP address, browser type, and navigation data collected via cookies.

2. Why Do We Use Your Data?

Your information is used to:

• Manage and ship your sneaker orders.

• Provide delivery tracking via our logistics partners.

• Respond to your inquiries through our customer service.

• Send you promotional offers (only if you have opted-in to our newsletter).

• Prevent and detect fraud during transactions.

3. Sharing Data with Third Parties

We never sell your personal data. It is only shared with trusted partners required for our service to function:

• Shipping Providers (to deliver your packages).

• Payment Solutions (to secure your purchases).

• Analytics Tools (such as Google Analytics) to understand how visitors use our site.

4. Data Retention

We keep your data for as long as necessary to fulfill legal obligations (accounting, warranties) or for the duration of your commercial relationship with Qonika.

5. Your Rights

In accordance with data protection laws, you have the following rights:

• Right of Access: You can request a copy of your personal data.

• Right to Rectification: You can correct any inaccurate information.

• Right to Erasure: You can request the deletion of your account and data.

• Right to Object: You can opt-out of our marketing communications at any time.

6. Security

We use advanced security protocols (SSL encryption) to protect your data during transmission on our website.

7. Contact Us

For any questions regarding your personal data or to exercise your rights, please contact us at: Support@qonika.com